Gymnasium
FAQ

Frequently Asked Questions

Do I need to book ahead?

No. Walk in any time we're open. Day passes are available at the front desk and classes don't require pre-booking.

Where exactly are you? My map says PARQ.

Onyx Park was formerly PARQ Ubud — same site, new name. We're at Jl. Sri Wedari No. 24, in the last building at the rear of the complex.

What's the difference between the three membership tiers?

Gym gives you the training floor plus all group classes. Gym + Recovery adds unlimited sauna, hammam and cold plunge. Classes gives you the group class schedule only. All three run from 1-day passes up to 1-year memberships.

Are your prices tax-inclusive?

No — all listed prices exclude 10% government tax.

Do you offer a local discount?

Yes. KTP and KITAP holders get 10% off all memberships, excluding promotional rates.

Is there a contract or joining fee?

Neither. Every membership is a straightforward one-time payment for the period you choose.

Can I get a refund or transfer my membership?

No. All sales are final, non-refundable and non-transferable.

How long is a 3-Day Pass valid?

Three consecutive days from the day you activate it.

What's included in Recovery?

Sauna, hammam and cold plunge — unlimited access for the length of your membership.

What language are classes taught in?

English.

Do I need experience to join a class?

No. All classes are open to every level and coaches will scale the work for you.

Is the gym air-conditioned?

Yes, throughout.

Are towels provided?

Yes — day pass holders receive a towel on entry.

Do you have lockers?

Yes, in the changing rooms.

Can I bring a bag onto the training floor?

Bags stay in the lockers. Water bottles and small items are fine on the floor.

Do you offer personal training?

Yes. PT is priced separately from membership — message us on WhatsApp and we'll match you to a coach.

Do you do body composition testing?

Yes, we have InBody scanning available.

Is there food on site?

Yes — a protein bar on the training floor for shakes and snacks, plus restaurants throughout the Onyx Park complex.

What are your opening hours?

Daily, 6:00 AM to 10:00 PM.

Is there parking?

Yes, on site at Onyx Park.

How do I pay?

At the front desk, or message us on WhatsApp to arrange in advance.

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